RMA Form  - Return Merchandise Authorization

Please fill out the information that is requested on our form. Also, provide us with the full contact information of the person to contact where the instrument will be shipped to when the repairs are completed.

If the instrument is repairable at our Farmington Hills, Michigan location, we will contact you.

However, sometimes we need to send the instrument to our factory in Germany for repair and this can take 6 to 8 weeks.

Please let us know if you need a rental instrument during that time. If a rental instrument is needed, we will send a quote to the email address that you provide below.

* Required.

SHIPPING INFORMATION: